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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ross Callaway

Ross Callaway

December 20, 2025

5  out of  5
rating by Ross Callaway
"Recently, my car had to be towed to the dealership for repairs. I remembered that this was covered under my policy, and called Hershel with questions about the process. The day my car was towed, I took the receipt to the State Farm office, and was given a check - which I then deposited back into my bank account. Same day. Hershel was knowledgeable, professional and prompt in managing my claim."
We responded:
"We are so happy that we were able to help you and that Hershell was so knowledgeable and helpful! Thank you for your business! "
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Torrayy Ann

December 18, 2025

5  out of  5
rating by Torrayy Ann
"Jordan saved me a bunch of money on my policy! She was quick and efficient! Customer service skills over the top! Thank you!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jordan was able to save you money and provide quick, efficient service. Your satisfaction is our top priority, and we’ll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out"
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mindy hickman

December 18, 2025

5  out of  5
rating by mindy hickman
"Jordan did an amazing job getting me fixed up."
We responded:
"Thank you so much for your review! "
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Kassie Coppett

December 16, 2025

5  out of  5
rating by Kassie Coppett
"Was treated very nicely and gave an incredible quote after over paying for 5 years!!"
We responded:
"Thank you for sharing your experience! We're so glad we could help you find a better quote after those years of overpaying. Providing great service and value is what we strive for, and we’re happy to hear you felt well taken care of. Please let us know if there’s anything else we can assist you with!"
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Janet Whitmore

December 11, 2025

5  out of  5
rating by Janet Whitmore
"Kim Lee-Hammett and her team are phenomenal to work with. If you are on the search for good insurance, you should check them out!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear you had a phenomenal experience with us. If you or anyone you know ever needs assistance with insurance, we’re always here to help!"
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Chris Bishop

December 10, 2025

5  out of  5
rating by Chris Bishop
"Monica did a great job getting me the information I needed to help my customer...."
We responded:
"Thank you for your review! "
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De trince

December 3, 2025

5  out of  5
rating by De trince
"fast answers to my questions, thanks"
We responded:
"Thank you so much for your review! "
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Lessie Decker

December 1, 2025

5  out of  5
rating by Lessie Decker
"They are all amazing but Monica is so patient, kind, and very helpful with answering any questions I have!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Monica’s patience, kindness, and helpfulness made such a positive impact. We’ll be sure to share your compliments with her. We appreciate your support and look forward to assisting you again!"
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Hannah Davis

November 24, 2025

5  out of  5
rating by Hannah Davis
"Jonathan helped me just before closing time and was able to finalize my car insurance policy so I can get safely back on the road. He took his time to explain the details of the policy, answered my questions, and helped me find ways to save."
We responded:
"Thank you so much! It’s great to know Jonathon took the time to explain the policy details and help you find savings. Your safety and satisfaction are our top priorities, and we’re glad you’re all set to get back on the road with confidence. If you ever need anything else, please don’t hesitate to reach out!"
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Jibreel Mekdad

November 11, 2025

5  out of  5
rating by Jibreel Mekdad
"Monica is amazing and i highly recommend her service!!!!!!"
We responded:
"Thank you so much for your kind words and recommendation! I’m thrilled to hear you had a great experience. Looking forward to working with you again!"
Profile photo of Austin Lee

Austin Lee

November 7, 2025

5  out of  5
rating by Austin Lee
"I’ve been with State Farm agent Kim Lee-Hammett for over 15 years, and they handle all my insurance needs—home, three cars, and multiple life policies—under one roof. Switching everything over was seamless; they reviewed my old policies, found gaps I didn’t know existed, and saved me thousands of dollars per year without cutting coverage. What stands out is the personal touch. When I had a small claim last year, my agent called before I even finished filing the claim to walk me through photos and next steps. Claim paid in a matter of days. When I recently added another vehicle, they proactively adjusted the auto policy and sent safe-driving resources—no upselling, just smart advice. Renewals are effortless (one email, clear summary, no surprises). Rates stay competitive, and the bundling discount actually means something here. If you want an agent who knows your name, returns calls same-day, and treats your policies like their own, this is the team. Highly recommend!"
We responded:
"Thank you so much for your kind words and for being a loyal client for over 15 years! We’re thrilled to hear that our team has been able to provide you with seamless service, comprehensive coverage, and genuine personal attention. It’s our goal to make insurance simple and to look out for your best interests every step of the way. We truly appreciate your trust and recommendation, and we look forward to continuing to serve all your insurance needs for many years to come!"
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Clayton Willey

November 4, 2025

5  out of  5
rating by Clayton Willey
"Everything was such a smooth process, very helpful and kind! Very pleased!"
We responded:
"Thank you so much for your kind words! "
Profile photo of Ginger Hamilton

Ginger Hamilton

November 3, 2025

5  out of  5
rating by Ginger Hamilton
"Top notch customer service! I’m so Thankful for the help on finding more affordable coverages that will suit our needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we could help you find affordable coverage that fits your needs. Providing top-notch customer service is our priority, and your feedback means a lot to us. Please don’t hesitate to reach out if you need any further assistance!"
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Roy King

October 30, 2025

5  out of  5
rating by Roy King
"Hershell was very helpful and a pleasure to work with. Excellent service."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Hershell provided excellent service and made your experience a pleasure. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Tabitha Shoemaker

Tabitha Shoemaker

October 4, 2025

5  out of  5
rating by Tabitha Shoemaker
"The people at the State Farm stand were absolutely amazing and sweet!!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team made such a positive impression. We're always here to help whenever you need us!"
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Tana Buchanan

October 4, 2025

5  out of  5
rating by Tana Buchanan
"They are the best and help with everything"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that we could assist you with everything you needed. We're always here to help!"
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Emily Summerhill

October 4, 2025

5  out of  5
rating by Emily Summerhill
"Greatest people ever."
We responded:
"Thank you for your amazing compliment! We're grateful for your support and happy to be of service."
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Hallie Cannon

October 4, 2025

5  out of  5
rating by Hallie Cannon
"Great place!"
We responded:
"Thank you so much! "
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Criston Thomas

October 4, 2025

5  out of  5
rating by Criston Thomas
"Excellent ‘nn"
We responded:
"Thank you! "
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Forrest Temple (BeardedxSavage)

October 4, 2025

5  out of  5
rating by Forrest Temple (BeardedxSavage)
"Really good"
We responded:
"Thank you! "
Profile photo of Natosha Douglas

Natosha Douglas

October 4, 2025

5  out of  5
rating by Natosha Douglas
"Very caring and professional!"
We responded:
"Thank you for your kind words! We're glad to hear you found our team caring and professional. We appreciate your feedback and are here to help anytime!"
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Amber Amos

October 4, 2025

5  out of  5
rating by Amber Amos
"Great people Hershell was the best"
We responded:
"Thank you! "
Profile photo of Dee G

Dee G

October 4, 2025

5  out of  5
rating by Dee G
"State Farm is the best Hershell is the best!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hershell and the State Farm team provided you with excellent service. We truly appreciate your support!"
Profile photo of Kensley Stone

Kensley Stone

October 4, 2025

5  out of  5
rating by Kensley Stone
"Great people!"
We responded:
"Thank you so much for your support! "
Profile photo of Tina Benefield

Tina Benefield

October 4, 2025

5  out of  5
rating by Tina Benefield
"Great experience good prices awesome people"
We responded:
"We are so thankful that you had such a wonderful experience! "