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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Bowman

July 2, 2025

5  out of  5
rating by Jennifer Bowman
"Jonathon was very professional and super helpful!! He took his time to help us save over 100$ a month. We definitely recommend!!"
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Sondra Ross

June 25, 2025

5  out of  5
rating by Sondra Ross
"Hershell provided a fantastic experience. He was professional and efficient throughout the entire process. All questions were answered clearly, and the best deal on my home and auto policy was found. He goes above and beyond, takes the time to understand needs and ensures the right coverage. Responsiveness is incredible. Highly recommended!""
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with Hershell. Our team takes pride in providing professional and efficient service, and it’s wonderful to know that we were able to meet your needs and find the best deal for your home and auto policy. Hershell truly goes above and beyond for our clients, and your recognition of his efforts means a lot to us!"
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thetree0521 Graham

June 18, 2025

5  out of  5
rating by thetree0521 Graham
"Understanding and professional"
We responded:
"Thank you for your thoughtful review! We appreciate you being a valued customer of Kim Lee-Hammett State Farm! "
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Mandi Brown

June 17, 2025

5  out of  5
rating by Mandi Brown
"Hershell made the process very easy and had great customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hershell made your experience easy and provided you with great customer service. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback!"
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Benjamin Sellars

June 12, 2025

5  out of  5
rating by Benjamin Sellars
"So kind and helpful, answered all my questions and helped me get a great deal!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our team kind and helpful. It's our pleasure to answer your questions and assist you in finding a great deal. Your satisfaction means a lot to us, and we look forward to serving you again in the future!"
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Donald Todd

June 3, 2025

5  out of  5
rating by Donald Todd
"Great rates good service"
We responded:
"Thank you so much for your kind words! "
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macey glassco

June 3, 2025

4  out of  5
rating by macey glassco
"Hershell helped me save money on my auto and renters insurance! He was very kind throughout our entire conversation and explained my options to ensure I got the policy and price I wanted!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Hershell was able to help you save money on your auto and renters insurance. Providing clear options and ensuring our clients find the best policy for their needs is our top priority!"
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Glenn Donald

June 2, 2025

5  out of  5
rating by Glenn Donald
"Very pleasant experience at this agency. Jonathan was very helpful and extremely personable and professional. Thank you so much!!"
We responded:
" We’re thrilled to hear that you had a pleasant experience with our agency and that Jonathan was able to assist you in a helpful and professional manner! Your feedback means a lot to us, and we will be sure to share your compliments with him. Thank you!"
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Ashley Gibson

May 30, 2025

5  out of  5
rating by Ashley Gibson
"Hershell was very helpful and very thorough!"
We responded:
"Thank you so much for your kind words! "
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Keshia Thornton

April 21, 2025

5  out of  5
rating by Keshia Thornton
"Amazing and very sweet people. Gave me one of the best deals ever. Thank y'all so much. I highly recommend this to everyone looking for auto insurance ect."
We responded:
" We're thrilled to hear that you had a great experience with us and that you found a deal that works for you. Our team is dedicated to providing excellent service, and your recommendation means a lot to us!"
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Heather Payne

April 15, 2025

5  out of  5
rating by Heather Payne
"Thank you so much, Jonathan Burgett, for your knowledge and understanding of the tennessee insurance. I appreciate you helping me get the best coverage for my new truck. I will be recommending you to my family and friends in Alabama and tennessee"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you found Jonathon's assistance valuable in securing the best coverage for your new truck. It means a lot to us that you would recommend our services to your family and friends! Thank you again! "
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Don W.

April 14, 2025

5  out of  5
rating by Don W.
"Highly recommend it! Monica was very professional and very knowledgeable. She explained everything clearly. I am very happy with the service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and that Monica's professionalism and knowledge made a difference for you. We strive to provide clear and effective service, and your feedback reassures us that we’re on the right track!"
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Keith Likis

April 1, 2025

5  out of  5
rating by Keith Likis
"Very informative and helpful, did not waist any time / I would recommend highly!"
We responded:
"We appreciate your business and your recommendation! Thank you! "
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Chloe Hartley

March 25, 2025

5  out of  5
rating by Chloe Hartley
"Thank you Monica for your quick response and assistance."
We responded:
"Thank you so much for your review! "
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Elizabeth Clonts

March 24, 2025

5  out of  5
rating by Elizabeth Clonts
"Hershell at State Farm in Boaz saved me over $60 a month on car insurance. He knew exactly what I needed without me even asking. I couldn’t recommend a better agent"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Hershell was able to help you save on your car insurance and that he provided you with the service you needed. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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BRENDA MADDEN

March 3, 2025

5  out of  5
rating by BRENDA MADDEN
"I deeply appreciate the information that I was provided and efficient with friendly assistance and patience."
We responded:
"Thank you!! We’re thrilled to hear that you found our assistance helpful and friendly. We always strive to provide the best service possible, and it’s wonderful to know that our efforts made a positive impact on your experience!"
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Aristil Guisaine

February 24, 2025

5  out of  5
rating by Aristil Guisaine
"Monica me ayudo mucho. Ella es muy paciente y te esplica todo en details. Mi aseguranza es memos con buenaa coberturas. Recomendo que vallas con Ella."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Monica was able to assist you and provide the detailed explanations you needed. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Tiffany Rosenbauer

February 21, 2025

5  out of  5
rating by Tiffany Rosenbauer
"10/10 recommend Hershell! He was so kind and knowledgeable with all my questions. He found the best rates for home & auto!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Hershell was able to assist you with your home and auto insurance needs. We take pride in our team's knowledge and dedication to providing excellent service. Your recommendation means the world to us!"
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Kirstin Tidwell

January 29, 2025

5  out of  5
rating by Kirstin Tidwell
"Hershall was amazing at setting up new policies for me! He took the time to explain anything I didn’t understand and made me feel like I could actually understand how my policies work! What started out as getting an extra life insurance policy turned into changing my auto and renters insurance as well! I am very happy to have an agent that is easy to talk to and super helpful!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Hershall was able to assist you with your insurance needs and that he took the time to ensure you understood your policies. It’s great to know that you felt comfortable discussing your options and that he could help you with your auto and renters insurance as well!"
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Dawn Burnett

January 21, 2025

5  out of  5
rating by Dawn Burnett
"Very friendly and happy to answer all my questions. Very professional and helpful. Always available when needed!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to being professional and helpful, and it's wonderful to know that we were able to assist you effectively! Thank you again! "
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Courtney Manasco

January 15, 2025

5  out of  5
rating by Courtney Manasco
"I spoke with Hershel. He was very helpful and answered every question that we had. I would send more people to him that is looking for insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Hershel was able to assist you and address all your questions. Providing excellent service is our top priority, and it’s wonderful to know that you would recommend us to others!"
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Destinee Lopez

January 10, 2025

5  out of  5
rating by Destinee Lopez
"Jonathan was patient and kind with all my questions, knowledgeable and made the process easy. Appreciate doing business with Kim Lee-Hammett in Boaz AL"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jonathan was able to assist you with patience and knowledge, making the process easy for you. We take pride in providing excellent service, and it's wonderful to know that Kim Lee-Hammett in Boaz, AL, contributed to your positive experience."
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robert lang

January 9, 2025

5  out of  5
rating by robert lang
"Hershell was very helpful he ask what I needed instead of trying to sell me something I didn't need. Very professional and would recommend this agency to anyone!! Thanks"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Hershell was able to assist you by focusing on your needs and providing professional service. Your recommendation means a lot to us! If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re here to help!"
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James Vincent Dobbins

January 7, 2025

5  out of  5
rating by James Vincent Dobbins
"I would recommend this agency for insurance needs. Hershell was very professional and thorough explaining everything to me. He returned my calls within a very timely manner. Also, State Farm premiums were competitive to others I got quotes from. Thank you Hershell and State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Hershell and our team at State Farm. We strive to provide professional and thorough service, and it’s wonderful to know that we met your expectations. Thanks again! "
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Kevin Oaks

January 2, 2025

5  out of  5
rating by Kevin Oaks
"incredible service very helpful and quick with the answers!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and quick. Our team strives to provide the best support possible, and your feedback motivates us to keep up the great work. If you have any more questions or need assistance in the future, don't hesitate to reach out! "