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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Moreno

February 2, 2026

5  out of  5
rating by Valerie Moreno
"Hershell Made it so easy to add my new car super fast and very helpful and informative"
We responded:
"Thank you so much for the 5-stars, Valerie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kim Lee-Hammett’s Team anytime."
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Kimberly Burgett

February 2, 2026

5  out of  5
rating by Kimberly Burgett
"I’ve had a great experience working with this State Farm office. The staff is truly top-notch—always friendly, responsive, and willing to take the time to explain options and answer questions. They make the process easy and stress-free, and I genuinely feel like they’re looking out for my best interests. I would absolutely recommend them to anyone looking for excellent service and opportunities to save on their insurance."
We responded:
"Thank you for taking the time to leave such a great review, Kimberly. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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karen Gonzza

January 27, 2026

5  out of  5
rating by karen Gonzza
"Monica is very great! She’s very helpful and patient she explained the whole process. She was very quick giving us a quote I highly recommend her!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kim Lee-Hammett’s Team. "
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Terri Carr

January 26, 2026

5  out of  5
rating by Terri Carr
"I reached out to Jordan at State Farm for auto and had a quote and new insurance docs in the way in just a few moments! Great service!"
We responded:
"Terri, thank you for your wonderful review of State Farm Agent Kim Lee-Hammett’s Team! Terri, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kim Lee-Hammett’s Team! "
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Destiny Richardson

January 24, 2026

5  out of  5
rating by Destiny Richardson
"Jordan saved me so much. She is very professional and does a wonderful job explaining things ! I'm so glad I switched thanks to her!"
We responded:
"Thanks so much for the fantastic rating, Destiny! We are so glad you had a positive experience with us here on State Farm Agent Kim Lee-Hammett’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Scott Linn

January 23, 2026

5  out of  5
rating by Scott Linn
"Vayan a ver a Monica es muy amable y me a ayudo mucho en mi seguro de auto y casa."
We responded:
"Thanks so much for the fantastic rating, Scott! We are so glad you had a positive experience with us here on State Farm Agent Kim Lee-Hammett’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sheree Oconnor

January 23, 2026

5  out of  5
rating by Sheree Oconnor
"Hershell was very helpful, professional, nice and efficient! I highly recommend him!"
We responded:
"Sheree, thank you for your wonderful review of State Farm Agent Kim Lee-Hammett’s Team! Sheree, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kim Lee-Hammett’s Team! "
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Annette Nelson

January 21, 2026

5  out of  5
rating by Annette Nelson
"Monica and her staff have been very helpful especially navigating my claim. Highly recommend them."
We responded:
"Thank you so much for the 5-star rating, Annette! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Autumn Hutchens

January 20, 2026

5  out of  5
rating by Autumn Hutchens
"Jordan is the best! I have always hated the hassle of insurance, but Jordan was helpful and nice. She took care of everything I needed quickly AND saved me money! I cannot recommend her enough."
We responded:
"Thanks so much for the amazing review, Autumn! We really appreciate your support here in Boaz . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kim Lee-Hammett’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Boaz . "
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Mandi Miller

January 19, 2026

5  out of  5
rating by Mandi Miller
"Highly recommend. Hershell was very kind and explained everything clearly. I feel fully covered with both my home and vehicle. I will be referring them to my friends and family."
We responded:
"Thank you so much for the 5-stars, Mandi! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jonathan Buse

January 16, 2026

5  out of  5
rating by Jonathan Buse
"Jamie was very helpful and got me a quote very quickly. She went over the policy comparing to my current and explaining the details. I appreciate Jamie helping me out."
We responded:
"Jonathan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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James

January 13, 2026

5  out of  5
rating by James
"Very nice people and helpful with making a decision on what insurance options that are available."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Lee-Hammett’s Team! We deeply appreciate your kind words here in Boaz . "
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Kayti Blackman

December 30, 2025

5  out of  5
rating by Kayti Blackman
"Monica always provides such great service! She is so kind and knowledgeable getting quotes that fit my needs was a breeze!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Monica provided you with excellent service and made the quoting process easy and tailored to your needs. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Ross Callaway

December 20, 2025

5  out of  5
rating by Ross Callaway
"Recently, my car had to be towed to the dealership for repairs. I remembered that this was covered under my policy, and called Hershel with questions about the process. The day my car was towed, I took the receipt to the State Farm office, and was given a check - which I then deposited back into my bank account. Same day. Hershel was knowledgeable, professional and prompt in managing my claim."
We responded:
"We are so happy that we were able to help you and that Hershell was so knowledgeable and helpful! Thank you for your business! "
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Torrayy Ann

December 18, 2025

5  out of  5
rating by Torrayy Ann
"Jordan saved me a bunch of money on my policy! She was quick and efficient! Customer service skills over the top! Thank you!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jordan was able to save you money and provide quick, efficient service. Your satisfaction is our top priority, and we’ll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out"
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mindy hickman

December 18, 2025

5  out of  5
rating by mindy hickman
"Jordan did an amazing job getting me fixed up."
We responded:
"Thank you so much for your review! "
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Kassie Coppett

December 16, 2025

5  out of  5
rating by Kassie Coppett
"Was treated very nicely and gave an incredible quote after over paying for 5 years!!"
We responded:
"Thank you for sharing your experience! We're so glad we could help you find a better quote after those years of overpaying. Providing great service and value is what we strive for, and we’re happy to hear you felt well taken care of. Please let us know if there’s anything else we can assist you with!"
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Janet Whitmore

December 11, 2025

5  out of  5
rating by Janet Whitmore
"Kim Lee-Hammett and her team are phenomenal to work with. If you are on the search for good insurance, you should check them out!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear you had a phenomenal experience with us. If you or anyone you know ever needs assistance with insurance, we’re always here to help!"
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Chris Bishop

December 10, 2025

5  out of  5
rating by Chris Bishop
"Monica did a great job getting me the information I needed to help my customer...."
We responded:
"Thank you for your review! "
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De trince

December 3, 2025

5  out of  5
rating by De trince
"fast answers to my questions, thanks"
We responded:
"Thank you so much for your review! "
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Lessie Decker

December 1, 2025

5  out of  5
rating by Lessie Decker
"They are all amazing but Monica is so patient, kind, and very helpful with answering any questions I have!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Monica’s patience, kindness, and helpfulness made such a positive impact. We’ll be sure to share your compliments with her. We appreciate your support and look forward to assisting you again!"
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Hannah Davis

November 24, 2025

5  out of  5
rating by Hannah Davis
"Jonathan helped me just before closing time and was able to finalize my car insurance policy so I can get safely back on the road. He took his time to explain the details of the policy, answered my questions, and helped me find ways to save."
We responded:
"Thank you so much! It’s great to know Jonathon took the time to explain the policy details and help you find savings. Your safety and satisfaction are our top priorities, and we’re glad you’re all set to get back on the road with confidence. If you ever need anything else, please don’t hesitate to reach out!"
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Jibreel Mekdad

November 11, 2025

5  out of  5
rating by Jibreel Mekdad
"Monica is amazing and i highly recommend her service!!!!!!"
We responded:
"Thank you so much for your kind words and recommendation! I’m thrilled to hear you had a great experience. Looking forward to working with you again!"
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Austin Lee

November 7, 2025

5  out of  5
rating by Austin Lee
"I’ve been with State Farm agent Kim Lee-Hammett for over 15 years, and they handle all my insurance needs—home, three cars, and multiple life policies—under one roof. Switching everything over was seamless; they reviewed my old policies, found gaps I didn’t know existed, and saved me thousands of dollars per year without cutting coverage. What stands out is the personal touch. When I had a small claim last year, my agent called before I even finished filing the claim to walk me through photos and next steps. Claim paid in a matter of days. When I recently added another vehicle, they proactively adjusted the auto policy and sent safe-driving resources—no upselling, just smart advice. Renewals are effortless (one email, clear summary, no surprises). Rates stay competitive, and the bundling discount actually means something here. If you want an agent who knows your name, returns calls same-day, and treats your policies like their own, this is the team. Highly recommend!"
We responded:
"Thank you so much for your kind words and for being a loyal client for over 15 years! We’re thrilled to hear that our team has been able to provide you with seamless service, comprehensive coverage, and genuine personal attention. It’s our goal to make insurance simple and to look out for your best interests every step of the way. We truly appreciate your trust and recommendation, and we look forward to continuing to serve all your insurance needs for many years to come!"
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Clayton Willey

November 4, 2025

5  out of  5
rating by Clayton Willey
"Everything was such a smooth process, very helpful and kind! Very pleased!"
We responded:
"Thank you so much for your kind words! "